Refund policy

We want you to love what you buy from Mishka Market. If something isn't right, here's how we can help.

Faulty, damaged or not as described

If your item arrives faulty or damaged, or isn't what we described, please email info@mishkamarket.com.au with your order number and a photo. We'll arrange a refund, replacement or repair.

Change of mind

Changed your mind? You can return full-priced items within 14 days of receiving them for a refund. Items must be:

unused and in the same condition you received them
in their original packaging
returned with your receipt or proof of purchase

We can't accept change-of-mind returns on:

sale items
earrings (for hygiene reasons)

For change-of-mind returns, return postage is at your cost and the original shipping charge isn't refundable. For items over $75 we recommend tracked postage, as we can't be responsible for returns lost in the post.

How to return an item

Email info@mishkamarket.com.au with your order number and the reason for your return.
Post your item to:
Mishka Sklovsky
Parcel Locker 10159 30675
117-125 Canterbury Road
Blackburn VIC 3130
Or bring it to our shop at 50 Whitehorse Rd, Balwyn (open every day, 10am to 5pm).

Refunds

Once we've received and checked your return, we'll email you to let you know. Approved refunds go back to your original payment method and can take up to 2 weeks to appear in your account. If it hasn't arrived after that, please check with your bank first, then contact us.

Questions? Email info@mishkamarket.com.au